Terms and conditions

General terms

These terms and conditions apply to the purchase of any product(s) from Internsikring AS. The terms and conditions in combination with orders by SMS, e-mail, voice confirmation or fax, validated by a purchase order constitute the collective grounds for agreement. Below you will find the current version of terms and conditions applicable to your purchase.

1. Parties

Seller: Internsikring AS, business and mailing address: Sandviksbodene 66 5035 Bergen, registered in the Brønnøysund registry (www.brreg.no) with org. nr. 999 285 937, telephone no: 55 94 76 00, fax: 55 94 76 01, e-mail: post@internsikring.no, hereinafter referred to as «we», «us» or «seller». Buyer: company or establishment listed as the purchasing party, hereinafter referred to as «you», «yours» or «purchasing party».

2. Order & agreement process>

Your purchase order becomes legally binding when your confirmation has been registered. We are equally bound by your order if it does not deviate from what has been offered by us. Upon receiving a purchase request from you, your order is automatically confirmed. Product information will be delivered within 15 days of receiving your purchase order. We urge you to thoroughly examine your order confirmation upon receiving it and ensure that it is in compliance with your intended purchase. In the event that your order confirmation deviates from your original purchase order (SMS, e-mail, voice confirmation or fax), objections must be made to us in writing as soon as possible. We adhere to laws and regulations applicable upon order confirmation. When changes from third parties occur ex. DiBK, Oberthur Technologies and utdanningsdirektoratet, the purchasing party is responsible to adhere to new applicable laws and regulations.

3. Information available on our homepage

We strive to publicize correct product information to the utmost extent possible for our customers. We make reservations against printing errors, which may mean that we cannot deliver according to the information provided on our website, in our marketing or otherwise.

4. Content

We are not responsible for external content uploaded in the Quality & HSE management system by customer or for information lost by unforeseen events such as power outages, lightning, system crashes and such. You are responsible for keeping backup of information or documents that you have changed or uploaded.

5. Pricing

All prices are ex VAT. Administration fee are currently NOK 50,- per invoice. Your invoice will contain the grand total amount due, including VAT. We reserve the right to price changes resulting from changes in the market, legislation and similar without prior notice. Certain products will incur additional charges, please refer to additional conditions.

6. Company Information

We handle only business details advised to us and which is necessary for us to fulfill our obligations to your company. We will not redistribute your corporate and personal data to other parties than those required to carry out your order. The purchasing party is responsible for making sure we always have the updated company information for example address, e-mail, telephone number, and such. All information will be treated confidentially.

7. Dispute resolution

All parties involved shall attempt to resolve disputes in an amicable manner. Should the dispute be impossible to resolve, in such a manner, it will be subject to litigation. Bergen District Court is appointed jurisdiction. These terms and conditions shall be governed by and construed in accordance with Norwegian law.

8. Login details

Usernames and passwords to our website, are confidential and are not to be redistributed. Misuse of your login details may lead to suspension of services and legal action may be considered. It is not permitted to load or use templates or other content prepared by Internsikring AS in other online tools without permission.

9. Payment

The total amount due will be settled by an invoice and will be issued following your product information. The invoice due date is 14 days after it has been issued. If payment is not made in due time, you will be required to pay interest on your arrears, pursuant to Lov om renter ved forsinket betaling m.m of 1976-12-17. (Act relating to Interest on Overdue Payments.) If a reminder is required, a fee may be levied. Insufficient payment will after notice, be a subject to debt collection.

ADDITIONAL CONDITIONS

10. Quality & HSE management system/HSE application

The Quality & HSE management system contract is automatically renewed 12 months after the initial agreement has been made. An invoice will be issued, covering the next 12 months, currently totaling NOK 3592,- ex VAT. This also includes the renewal of up to 10 HSE cards per year. The HSE application contract is also renewed annually subsequent to the initial agreement. An invoice will be issued, covering the next 12 months, currently totaling NOK 1000,- ex VAT. This also includes the renewal of up to 5 HSE cards per year. Please refer to conditions for assistance with applying for HSE cards. If the purchasing party wishes to denounce the agreement for automatic annual system maintenance for the following year, this must be done no later than 3 months ahead of the maturity of the initial agreement. The Quality & HSE management system must be implemented and adapted to suit your company and its practice. The purchasing party is responsible for complying with current laws and regulations. Our management system is intended only as an aid to achieve compliance, and is in no manner a blueprint for conduct. By purchasing the auxiliary Timesheet system module you will incur an additional license fee of NOK 100,- per month after the initial agreement has been made. This is billed subsequently in addition to the quality & HSE management system maintenance fee. Standard conditions for quality & HSE management system apply. In the event that your license fee payment is in arrears, your quality & HSE management system service will cease without further notice when your licensing period ends. Demands for payment will remain.

11. Set up of HSE system/review of HSE system/set up of Quality management system/review of Quality management system.

This service is provided on the premise that the purchasing party supplies us with required information. The service is performed by telephone or personal attendance at our business address. In the event that you fail to attend a scheduled appointment, or fail to notify cancellation at least 24 hours before the initial agreed schedule, an invoice will be issued covering one hour of consultancy fees currently totaling NOK 1000,- ex VAT. upon scheduling a new appointment. In the event that you notify cancellation 24 hours before the initial agreed upon time, a new appointment will be made free of charge, and subsequently an invoice will be issued to cover one hour of consultancy fees currently totaling NOK 1000,- ex VAT. Your company is responsible for ensuring your Quality & HSE management system is adapted to suit its practice and operations. The service is performed on the basis of the Quality & HSE management system supplied by Internsikring AS. Your right to use the service or to receive any form of refund is voided if the arrangement is not carried out within 12 months.

12. Consultancy services

Consultancy fees are billed for each commenced half hour. Currently NOK 1000, - ex VAT. pr. hour.

13. Assistance with applying for central approval

Assistance with applying for central approval will be completed within 4-8 weeks from the date we receive the information required. The following information is required: company details, copy of relevant competence, reference projects and a HSE-statement. If you have not forwarded the required documentation within 12 months, your right to use the service or receive any form of refund is voided. An annual fee will be issued by DiBK for maintaining the central approval, currently totaling kr. 3100,-. Any temporary reply to the application must be forwarded to us within the deadlines set by DiBK. Any application denial must be forwarded to us within one month of receiving it. Should you fail to meet any of the above deadlines, a new order for assistance with applying for central approval must be placed.

14. Assistance with applying for HSE card

Assistance with applying for HSE card can be completed within 4-8 weeks from the date we receive the information required. The following documentation is required: copy of identification, pictures according to the required standards and signatures from persons who are to be registered. Your company must ensure that any information given in HSE card checklist is accurate and that all persons are enrolled in the necessary registries. If the purchasing party has not forwarded the required documentation within 12 months, your right to use the service or receive any form of refund is voided.

15. Registration for theoretical/practical examination

Registration fee for one theoretical exam is paid for by Internsikring AS in your county (fylke). There will be an additional entry fee for the practical test currently NOK 878, - from your county. If the purchasing party has not conducted the examination within 12 months, the right to use the service or receive any form of refund is voided. Exceeding this limit, there must be ordered new registration. By ordering the theoretical and practical examination at the same time, the agreement on practical examination remains in 12 months after passing the theoretical exam. Norwegian literacy skills are required.

16. Transfer of products/adjustment of customer information

VTransfer of products/adjustment of customer information shall be completed within three weeks after such information is received by us.

17. HSE- / system user courses

Course information will be sent together with the order confirmation. Course material will be disclosed on the day of the course. Registration for our courses is binding and cannot be canceled. If you want to switch course date, we must be notified in writing at least 14 days before the current date. Invoice requirements maintained by omission. In case of illness a medical certificate must be presented at least 3 days after the course date, to move the booking to the next available course date. We reserve the right to cancel scheduled courses at low number of registered participants. If cancelling the course, all participants are informed as early as possible and not later than five days before the course date. The registered person will be offered a new date for the course. If it is not possible to implement the new course date, the invoice will be credited and paid amount refunded. Diploma for approved HSE training according to Working Enviroment Act (arbeidsmiljøloven) paragraph 3-5will be sent to participants after completing the course. When purchasing the system in combination with HSE-/ system using courses, the date of the course counts as appointment date for annual license.

Version: 16.3

Revised: 16.08.2016

Prepared by: Internsikring AS